Terms of Service

    Last Updated: 30-01-2026

    1. Introduction

    These Terms of Service (“Terms”) govern access to and use of the website, APIs, and related services (“Services”) provided by NxtGenAPIs (“Company”, “we”, “our”, or “us”).

    By accessing our website or using our Services, you agree to be bound by these Terms. If you do not agree, you should not access or use the Services.


    2. Nature of Services

    NxtGenAPIs provides technology and API-based services to Banks, Non-Banking Financial Companies (NBFCs), Microfinance Institutions (MFIs), and other regulated entities, including services related to eKYC, identity verification, compliance enablement, and data validation.

    We act as a technology service provider and data processor. We do not provide financial, legal, or regulatory advice.


    3. Eligibility and Authorized Use

    The Services are intended only for organizations and authorized representatives of regulated financial institutions or entities approved by the Company.

    You agree to:

    • Use the Services solely for lawful and authorized business purposes

    • Comply with all applicable laws, regulations, and RBI guidelines

    • Ensure that all end-user consents required by law are obtained before using the Services


    4. Customer Responsibilities

    Customers are responsible for:

    • Ensuring compliance with RBI Master Directions, KYC/AML regulations, and applicable laws

    • Obtaining valid and informed consent from end users

    • Maintaining confidentiality of API keys, credentials, and access tokens

    • Ensuring accuracy and legality of data submitted via the APIs

    The Company shall not be responsible for misuse of the Services by the Customer or its users.


    5. Data Protection and Privacy

    All data processing is governed by our Privacy Policy, which forms an integral part of these Terms.

    Customers acknowledge that:

    • The Company processes data strictly on Customer instructions

    • The Customer remains the data controller

    • The Company implements reasonable security practices as required by law


    6. Security and Compliance

    We implement appropriate technical and organizational measures to protect data and systems, in alignment with:

    • RBI cybersecurity and IT outsourcing guidelines

    • Industry security standards

    However, no system can be guaranteed to be completely secure, and Customers acknowledge inherent risks in electronic data transmission.


    7. Service Availability

    We strive to provide reliable and continuous Services but do not guarantee uninterrupted availability. Services may be temporarily unavailable due to:

    • Scheduled maintenance

    • System upgrades

    • Force majeure events

    • Regulatory or security requirements

    Service levels, if any, are governed by separate written agreements.


    8. Intellectual Property

    All intellectual property rights related to the Services, APIs, documentation, and website content are owned by or licensed to the Company.

    Customers are granted a limited, non-exclusive, non-transferable license to use the Services for their internal business purposes, subject to these Terms.


    9. Prohibited Activities

    You agree not to:

    • Use the Services for unlawful or unauthorized purposes

    • Reverse engineer, modify, or attempt to extract source code

    • Interfere with system integrity or security

    • Use the Services in a manner that violates RBI regulations or applicable laws


    10. Suspension and Termination

    We reserve the right to suspend or terminate access to the Services:

    • For violation of these Terms

    • To comply with legal or regulatory requirements

    • To protect system security or integrity

    Termination does not relieve Customers of obligations accrued prior to termination.


    11. Limitation of Liability

    To the maximum extent permitted by law:

    • The Company shall not be liable for indirect, incidental, or consequential damages

    • Liability, if any, shall be limited as specified in applicable contractual agreements

    Nothing in these Terms limits liability where prohibited by law.


    12. Indemnification

    Customers agree to indemnify and hold harmless the Company from any claims, losses, or liabilities arising from:

    • Customer's misuse of the Services

    • Violation of laws or regulations

    • Failure to obtain required end-user consents


    13. Governing Law and Jurisdiction

    These Terms shall be governed by the laws of India.
    Courts located in [New Delhi, Delhi] shall have exclusive jurisdiction.


    14. Changes to Terms

    We may update these Terms from time to time. Updated Terms will be posted on our website with a revised effective date. Continued use of the Services constitutes acceptance of the updated Terms.


    15. Contact Information

    For questions regarding these Terms:

    Legal / Compliance Team
    NxtGenAPIs
    Email: legal@nxtgenapis.com


    Regulatory Clarification

    NxtGenAPIs acts solely as a technology service provider. All customer due diligence, KYC compliance, and regulatory obligations remain the responsibility of the respective Bank, NBFC, or MFI in accordance with RBI Master Directions.

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